In today’s technology-driven world, online learning has become increasingly popular. Following the Covid-19 pandemic, educational institutions, as well as large businesses, have shifted towards online learning, offering flexibility and convenience to learners.
However, with this shift, comes the concern of academic integrity, exam security, and authentication of the learner’s identity. That’s where online proctoring software comes into the picture. The use of online proctoring software is important to ensure that the integrity of online assessments are preserved.
In this article, we’ll discuss how to choose the right online proctoring software for your institution.
Determine the Proctoring Method
Before choosing any online proctoring software for your institution, you should determine the method of proctoring that best suits your requirements.
There are three methods: Recorded Proctoring, Live Online Proctoring, and Advanced Automated Proctoring, each with its own set of advantages and drawbacks. Choose the method that suits your assessment requirements the best.
Check Out the Features
An online proctoring software should have advanced monitoring technologies, secure exam delivery, scalability, and ease of use. Like Janison Remote, any top-quality online proctoring software should be able to detect any cheating attempts, monitor exam takers through a variety of devices and be highly reliable.
Institutions should also consider software that offers real-time reporting, customisable settings, and the ability to integrate with other systems. When choosing an online proctoring software, it is important to prioritise security and reliability as students’ academic futures hinge on the integrity of such technologies.
Check Compatibility
Before choosing an online proctoring solution, it is crucial to ensure that the software is fully compatible with your existing Learning Management System.
Integration issues could cause significant delays and make the process more time-consuming than expected, which can ultimately result in decreased student satisfaction, lower participation rates, and other unforeseen difficulties. Therefore, it is essential to carry out extensive compatibility checks and testing to ensure that the software works seamlessly with your LMS.
Pricing and Contractual Terms
Choosing the right online proctoring software is critical for institutions. Since it involves a long-term contract with the vendor, a thorough examination of the pricing and contractual terms of the software must be done. Make sure to read the agreement carefully and ask questions if you have any doubts or concerns. Additionally, ensure that there are an appropriate cancellation policy and customer service provisions in place should the need arise.
Customer Support
Technical support is an essential part of any software service, and online proctoring software is no exception. Ensure that the vendor provides prompt customer support, which is accessible 24/7 to assist you with any issues or queries. Ask about the response time, whether they offer online chat or phone support and how long it takes to resolve any technical issues.
Security
Data security and privacy are of utmost importance when it comes to online proctoring software. Ensure that all data collected is stored safely and securely, with appropriate user access control in place to prevent unauthorised access. Check that the service provider is compliant with all relevant data security regulations, and make sure they have a robust data backup system in place.
In Summary
Choosing the right online proctoring software is vital for any education institution, and it is highly recommended that you do proper research before making any decisions. A thorough analysis of the features, compatibility, contractual terms, and support services of online proctoring software will ensure you are making the right choice.
So, invest in the right online proctoring software for your institution and provide a secure and reliable learning experience.
