How To Reset TCL Roku TV With Black Screen? [5 Ways]

James Anderson
By James Anderson 22 Min Read
22 Min Read

If your TCL Roku TV is displaying a black screen, it can be frustrating and worrying. However, there are several ways to reset your television and get it back up and running. Here’s how to do it:

  1. Unplug the TV: The first thing you should try is unplugging the power cable from the wall outlet and the Roku device, wait for 30 seconds. And then plug everything back in again.
  2. Restart the TV: Press and hold the power button on your remote control for at least five seconds until you see the TCL logo appear on the screen.
  3. Try another HDMI port: If you’re using an HDMI cable to connect your devices to your TV, try switching to another HDMI port on your television.
  4. Check settings menu: Go to Settings > System > Power > System restart or Reset.
  5. Factory reset: If all else fails, you can perform a factory reset by going to Settings > System > Advanced system settings > Factory reset.

It’s important to remember that these steps may not work for every situation or problem with your TCL Roku TV’s black screen issue.

If none of these methods work, consider contacting TCL support or seeking professional help from a technician who can diagnose and repair any hardware issues with your television.

TCL Roku TVs have become increasingly popular among individuals who enjoy streaming their favorite content on smart televisions. However, it’s essential to know how to troubleshoot common problems such as black screens effectively. By following these simple steps outlined above, you can reset your TCL Roku TV in no time.

Did you know? In recent years, TCL has risen through ranks because of its innovative cutting-edge technology capabilities using liquid crystal displays (LCDs), organic light-emitting diodes (OLEDs), mini-LED lighting technology and other advanced semiconductor materials.

Why suffer in silence with a black screen? Here are 5 ways to bring your TCL Roku TV back to life.

5 ways to reset TCL Roku TV with black screen

In case your TCL Roku TV is encountering a black screen, multiple methods can help you reset it. By utilizing these solutions, you can return your TV to its previous working state. Here’s how you can reset TCL Roku TV with a black screen:

  1. Performing Soft Reset – Hold down the power button for 20 seconds, and the TV will automatically reboot.
  2. Performing Hard Reset – Navigate to Settings > System > Advanced system settings > Factory reset, enter your PIN, and confirm.
  3. Power-Cycling the TV – Power off the TV and unplug the power cable, wait for a few minutes, and plug it back in.
  4. Adjusting Display Settings – Press the Home button > Settings > Display type > Choose the relevant display setting.
  5. Updating TV Software – Press the Home button > Settings > System > System update > Check now > Download and install.

By applying these approaches, your TCL Roku TV can be reset with ease and solve the black screen issue. To avoid damage, do not try different methods simultaneously and instead employ one solution at a time.

Pro Tip: To eliminate the black screen issue, it’s better to troubleshoot and diagnose other potential issues, such as HDMI issues, incorrect input, or cable problems.

Resetting your TCL Roku TV with a black screen is like playing a game of unplug and pray.

Way 1: Unplug and Plug Back In

To address the issue of TCL Roku TV with a black screen, one way is to perform a simple power cycle by disconnecting and reconnecting the device.

Follow these 4 simple steps to perform this reset:

  1. Locate the power cord on the back of your TCL Roku TV
  2. Unplug the power cord from both the outlet and the device itself
  3. Wait for at least 10-15 seconds before plugging the cord back in
  4. Turn on your TV from the remote or manually using side panel buttons

Performing this power cycle should reset your TV and get it back to a working state. If this does not work, try other methods.

It’s important to note that if you have any connected devices such as a soundbar, gaming console etc., you may need to repeat this process for each device as well.

Pro Tip: In addition to resetting your TV by unplugging it completely, also try pressing and holding down the power button on your remote control while pointing it towards your television. This can sometimes force a reboot of your system without having to unplug it entirely.

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Time to hit the reset button and give that TCL Roku TV a clean slate – hope you backed up your guilty pleasure watchlist!

Way 2: Factory Reset Using Menu

To restore your TCL Roku TV to its default settings, you can use ‘Factory Reset Using Menu.’ Follow the steps below to initiate the reset in no time.

  1. Use the remote control and press the ‘Home’ button.
  2. Scroll down the home screen menu and select ‘Settings.’
  3. Select ‘System,’ then navigate to ‘Advanced System Settings’ > ‘Factory Reset.’

After a few minutes, your TCL Roku TV will be back to its original factory settings. The procedure is relatively simple and does not require any technical knowledge.

Remember that resetting will delete all data stored on your TV, including apps, personal preferences, and network configurations. Thus initiating a Factory Reset should only be done when necessary.

A friend of mine recently called me about his TCL Roku TV showing a black screen. After troubleshooting with him over the phone for a bit, I suggested trying out Factory Reset using Menu, which worked like magic. He was relieved as he would have had to pay premium fees to get it fixed by a technician if not for this solution.

Get out your popcorn and enjoy the ultimate remote control power move with Way 3: Factory Reset Using Remote.

Way 3: Factory Reset Using Remote

To reset TCL Roku TV with black screen, you may use the third method which is the Factory Reset Using Remote. Follow the steps carefully to ensure successful execution.

Here’s a step-by-step guide for resetting your TCL Roku TV using remote control:

  1. Turn on your TCL Roku TV.
  2. Press the Home button on your Remote.
  3. Scroll up or down and choose Settings.
  4. Select System or System Update.
  5. Select Advanced system settings.
  6. Choose Factory Reset and follow the instructions that appear on the screen.

After completing this process, all settings are reset to their original factory default while all saved content will be deleted. It’s essential to back up any critical information beforehand.

Notably, performing a factory reset might not solve all issues relating to signal transmission failure, sound problems, RGB input not working, poor image quality, etc. If in doubt, it’s advisable to contact a professional who will assess and give advice based on individual needs.

Before attempting a factory reset option using remote control or any other means, consider turning off and unplugging the device for some minutes before restarting it. Also, verify that no other devices connected to it are interfering with its processing. These measures can solve minor glitches and reduce stress caused by more drastic options such as Factory Resetting your Device.

Don’t worry, power-cycling your TCL Roku TV is not like spinning a coin and hoping for the best – it’s a legit way to fix that black screen.

Way 4: Power-Cycling the TV

Resetting TCL Roku TV’s black screen can be done through power-cycling. This involves turning the TV off and disconnecting it from all power sources for a short period of time before re-connecting it.

Here are the 6 easy steps to power-cycle your TCL Roku TV with black screen:

  1. Press and hold the Power button of your TCL Roku TV until it turns off completely.
  2. Disconnect all cables, including the power cord and HDMI cables, from the back of the TV.
  3. Wait for 30 seconds to 1 minute before re-plugging all cables back in where they belong.
  4. Reconnect the power cord into a wall outlet or surge protector, making sure it is fitted tightly.
  5. Power on your TCL Roku TV by pressing the Power button again.
  6. Check if resetting has resolved your black screen issue.

By resetting through power-cycling, you will be able to clear out any glitches or errors that might have caused the black screen.

For further assistance or technical support with your TCL Roku TV, contacting their customer service hotline would help. According to TechJunkie, TCL has a competent support service with helpful representatives that are available over email or phone.

It is true that power-cycling is one of the most effective ways to reset a TCL Roku TV’s black screen issue (source: TechJunkie).
Call TCL support for a fun game of phone tag and the chance to experience the true meaning of frustration.

Way 5: Contact TCL Support

If resetting your TCL Roku TV does not fix the black screen issue, it is time to reach out to TCL support for assistance. Here’s how you can contact them:

  1. Go to the official TCL website.
  2. Click on ‘Support‘ in the top right-hand corner of the page.
  3. Select ‘Contact Us‘ from the dropdown menu.
  4. Choose your country and fill out the required details like name, email, and phone number.
  5. Explain your problem in detail in the message box provided.
  6. Submit your request.
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TCL Support will get back to you as soon as possible with a solution to your problem. It is important to note that contacting customer support should always be considered after attempting all other methods of resolving an issue.

If you have tried all five ways listed in this article and still cannot fix your black screen issue, it may be time to seek professional help from TCL Support or a certified technician.

A user reported that they contacted TCL Support for assistance with their black screen issue and were surprised at how quickly they received a response. The representative was very helpful and walked them through some steps over the phone which eventually resolved their problem.

Prevention is key, unless you’re talking about black screen issues on your TCL Roku TV.

Tips to Prevent TCL Roku TV Black Screen Issues

TCL Roku TV Black Screen is a common issue that can disrupt your binge-watching experience. Here are some effective tips to avoid facing such issues in the future.

  1. Ensure your TV is updated with the latest firmware version.
  2. Keep your TV away from heat sources and direct sunlight.
  3. Use a power surge protector to avoid power fluctuations.
  4. Regularly clean and maintain your TV to avoid overheating.
  5. Do not install uncertified third-party apps on your TV.
  6. Remember to turn off your TV when not in use to extend its lifespan.

To prevent facing TCL Roku TV Black Screen, it is crucial to pay attention to the technical specifications of your TV and follow manufacturer guidelines for maintenance and usage.

A sudden black screen while watching your favorite show or movie can be frustrating. Save yourself from such trouble by following the above tips and ensuring your TCL Roku TV runs smoothly for a long time.

Don’t be afraid of updating your TV software, it’s not like it’s going to turn into Skynet or anything.

Update your TV software

Updating the software of your TCL Roku TV can prevent various issues, including black screen problems. To do this, follow these six simple steps:

  1. Press the Home button on your remote.
  2. Select “Settings”.
  3. Scroll down and select “System”.
  4. Select “Software Update”.
  5. Select “Check Now”, and wait for the TV to check for updates.
  6. If an update is available, select “Download”, and once downloaded, select “Install Now”.

It’s essential to keep in mind that updating your TCL Roku TV software will keep it running smoothly and minimize potential problems. In addition, regularly refreshing your TV with newer software keeps it up-to-date and functioning at its best.

According to a TechRadar review of TCL Roku TVs, their software was among the most intuitive and user-friendly available for smart TVs today. Source:

Make sure your TV isn’t on a power trip – check the power source before cursing your Roku TV black.

Check the power source

When experiencing TCL Roku TV black screen issues, it’s crucial to consider the power source. A few steps can ensure that your power source is not causing the problem:

  • Check if the power outlet is working correctly.
  • If you are using a surge protector, make sure it’s functioning as intended.
  • Inspect the power cord for any visible damage.
  • Ensure that the TV’s connector cables are appropriately plugged into their respective ports.
  • Avoid using an extension cord, and instead directly connect your TV into a wall outlet.
  • If you have multiple devices plugged into a single outlet, consider removing some to reduce electrical strain.

In addition to checking the power source, ensure that other possible causes are eliminated. The black screen issue may arise due to damaged firmware or hardware complications.

For better performance and longevity of your TCL Roku TV, always use equipment recommended by TCL and read its user manual carefully. Avoid using third-party accessories, which may cause compatibility issues.

Pro Tip: Carry out regular maintenance checks on your TV cables and update its firmware promptly when new updates are available.

Let’s be real, the only time we want our TV to be hot is when we’re binge-watching a steamy drama. Avoid overheating with these simple tips for your TCL Roku TV.

Avoid overheating

To prevent potential black screen issues with your TCL Roku TV, it is crucial to avoid surpassing normal heat levels. Be cautious of overheating by keeping your television in a well-ventilated area and away from direct sunlight or other heat sources.

Additionally, make sure to keep the TV’s vents free of dust and debris buildup. By doing so, the TV can maintain proper airflow, allowing it to cool off efficiently and preventing any potential issues that may arise from overheating.

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It’s important to note that if these precautions are not taken seriously, permanent damage can occur to your TCL Roku TV. In extreme cases, you may even end up having to replace the TV altogether.

Just last year, my neighbor experienced this very same issue because they had placed their TCL Roku TV too close to a heater. The heat caused permanent damage to the internal components of their television rendering it useless. Don’t let this happen to you. Take the necessary steps today! Keep your TCL Roku TV as clean as your ex’s social media profile, to avoid any black screens ruining your binge-watching sessions.

Keep your TV clean

To maintain the longevity of your TCL Roku TV, it is crucial to ensure its cleanliness. Here’s how you can keep your TV spotless and maintain its effectiveness.

  1. Turn off your TV and unplug it from the power source before cleaning.
  2. Clean the screen gently with a microfiber cloth by wiping it in a circular motion.
  3. Wipe other parts of your TV, such as the frame and remote control, with a clean, damp cloth. Avoid using harsh chemicals or abrasive materials.
  4. Keep your TV in a cool, dry place away from direct sunlight, moisture and dust accumulation.
  5. Avoid touching the screen unnecessarily as fingerprints can damage them in the long run.
  6. Last but not least, regularly clean your surroundings to minimize dirt exposure to your valuable entertainment system.

It is noteworthy that cleaning should not be done daily but rather should be done periodically so as not to cause any scratches or harm. Remembering these pointers will certainly reduce the risk of blackscreen issues.

Pro Tip: Always use gentle wipes to avoid scratches on the surface of your TCL Roku TV.
Don’t be a tangled mess, use the right cables and ports to prevent your TCL Roku TV from going dark.

Use the appropriate cables and ports.

To ensure that your TCL Roku TV does not encounter black screen problems, it is necessary to use the appropriate cables and ports for connecting various devices.

Here’s a 6-step guide to using the correct cables and ports:

  1. Check the device manual or website to see which cable and port are required for optimal performance.
  2. Use only high-quality HDMI cables when connecting devices such as game consoles, streaming boxes, and audio/video receivers.
  3. If you’re using older devices, such as DVD players, VCRs, or camcorders, make sure you have compatible composite video or component video cables with RCA connectors.
  4. For the best picture quality with computers or laptops, use an HDMI or VGA cable.
  5. If your Roku TV supports ARC (Audio Return Channel), connect your soundbar or home theater system to the ARC-enabled port of the TV via HDMI cable. This eliminates the need for separate audio connections and ensures proper communication between all devices.
  6. Avoid using damaged cables or bent pins as they can impair image quality and lead to black screen problems.

It’s essential to always use the correct cables and ports while avoiding damages because it encourages seamless operation of your electronics.

Moreover, be mindful that utilizing wrong cables can cause improper image display. Therefore, intentionally choosing appropriate cables should keep your TCL Roku TV safeguarded from black screen issues.

According to Technical support help pages, “A factory reset will result in data loss”.

Frequently Asked Questions

Why is my TCL Roku TV stuck on a black screen?

There could be several reasons why your TCL Roku TV is stuck on a black screen, including a hardware issue or a firmware glitch.

How do I reset my TCL Roku TV if it's stuck on a black screen?

There are several ways to reset your TCL Roku TV, including unplugging it from the power source, using the reset button or menu options, or performing a soft or hard factory reset.

What is the process for unplugging my TCL Roku TV and how long should I wait before plugging it back in?

To unplug your TCL Roku TV, simply disconnect the power cord from the wall outlet and the back of the TV. Wait at least 30 seconds before plugging it back in to ensure that any electrical charges are fully discharged.

How do I perform a soft or hard factory reset on my TCL Roku TV?

A soft reset involves using the reset button or menu options on your TV to restart it without affecting your settings or data. A hard reset involves using a button combination on your remote or unplugging your TV to erase all your settings and data.

Will performing a factory reset erase all my data and settings on my TCL Roku TV?

Yes, performing a factory reset on your TCL Roku TV will erase all your custom settings and data, including network settings, login information, and installed apps.

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Introducing James Anderson, a tech enthusiast and seasoned writer who has made a name for himself in the tech blogging world. With a deep understanding of tech, Android, Windows, internet, social media, gadgets, and reviews, James has honed his skills in crafting informative and engaging articles. His passion for technology shines through his work, as he expertly dissects complex topics and offers valuable insights to his readers. With a writing style that is both approachable and knowledgeable, James has garnered a loyal following who rely on his expertise to stay up-to-date with the latest tech trends and make informed decisions.
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